This Cookie Policy explains how Over21 (“Over21,” “we,” “us,” or “our”) uses cookies and similar technologies on over21shoes.com and related online storefront pages (the “Site”). It should be read together with our Privacy Policy, which describes how we handle personal information more broadly.
By continuing to use the Site, you acknowledge that cookies may be used as described in this Policy. Where required by law, we request consent before placing non-essential cookies. For cookie or privacy questions, contact contact@over21shoes.com.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences over time. Similar technologies include pixels, tags, local storage, session storage, and software development kits used in browsers or connected tools.
Cookies may be set by us (first-party cookies) or by companies that provide services on our Site (third-party cookies), such as payment, analytics, or advertising partners.
2. Why we use cookies
We use cookies and similar technologies to:
- Keep the store working, including cart, checkout, login, and security features
- Remember preferences such as language, region, or cookie choices
- Understand how visitors browse products and move through the purchase journey
- Measure performance of pages, campaigns, and store improvements
- Prevent fraud and protect customer accounts
- Support marketing measurement where enabled and permitted
3. Types of cookies we use
3.1 Strictly necessary cookies
These cookies are required for the Site to function. They enable core ecommerce features such as adding items to cart, maintaining session state, completing checkout, authenticating accounts, balancing traffic, and protecting against abusive activity. Without these cookies, parts of the store may not work.
Examples of purposes:
- Remembering cart contents while you shop
- Keeping you signed in during a browsing session
- Supporting secure checkout and payment redirects
- Storing cookie consent choices where a consent tool is used
3.2 Functional / preference cookies
These cookies remember choices you make so the Site feels more consistent on return visits. They may store preferred currency display settings, recently viewed context, or interface preferences where available.
3.3 Analytics / performance cookies
Analytics cookies help us understand how the Site is used: which pages are visited, how shoppers move from product pages to checkout, where sessions drop off, and which devices or browsers are common. We use this information to improve navigation, product presentation, and overall store performance.
Analytics data is often aggregated or pseudonymized, but it can still involve online identifiers depending on the tool configuration.
3.4 Marketing / advertising cookies
Where enabled, marketing cookies help measure campaign effectiveness, attribute visits after ads, build audiences for remarketing, or limit how often ads are shown. These cookies may be set by us or by advertising partners and can track browsing across websites when permitted by your settings and applicable law.
If marketing cookies are disabled, you may still see ads online, but they may be less relevant to your activity on our Site.
4. Session cookies and persistent cookies
- Session cookies expire when you close your browser or end your visit.
- Persistent cookies remain for a defined period or until deleted, so preferences or analytics continuity can continue across visits.
Retention periods vary by cookie purpose. Necessary cookies may last for a session or a longer security window. Analytics and marketing cookies usually expire according to the provider’s settings and our configuration.
5. Cookies commonly used on ecommerce stores like ours
Exact cookie names can change as platforms and apps update. The categories below describe the kinds of cookies commonly present on an Over21-style Shopify storefront:
- Store and checkout cookies: cart tokens, session identifiers, checkout state, localization
- Security cookies: bot protection, fraud signals, request validation
- Preference cookies: consent records, UI preferences
- Analytics cookies: page view measurement, conversion funnels, performance diagnostics
- Marketing cookies: ad measurement, remarketing lists, campaign attribution
For a current list of cookies active on your browser for our Site, use your browser’s developer or privacy tools, or manage choices through any cookie banner or preference center we display.
6. Legal bases and consent
Where required (including in the EEA, UK, and similar jurisdictions), we place non-essential cookies only after obtaining consent. Strictly necessary cookies may be used without consent because they are required to provide the service you request.
You can withdraw or change cookie consent at any time through the cookie settings interface on the Site where available, or by adjusting browser controls as described below. Withdrawing consent does not affect the lawfulness of processing that took place before withdrawal.
7. How to manage cookies
7.1 Cookie banner / preference center
If our Site shows a cookie banner or settings panel, you can accept, reject, or customize non-essential cookie categories there. Your choice is stored so we can respect it on later visits, subject to cookie expiration and device/browser changes.
7.2 Browser settings
Most browsers let you block or delete cookies. You can usually clear existing cookies, block third-party cookies, or receive alerts before cookies are stored. Steps differ by browser and device.
If you block all cookies, some store features may stop working correctly, including cart persistence, checkout, account login, and preference saving.
7.3 Global privacy controls and opt-outs
Where required by law, we aim to honor recognized browser-based opt-out signals for certain selling/sharing or targeted advertising activities, in addition to in-site cookie controls. You can also email contact@over21shoes.com for help with privacy requests related to cookies and identifiers.
7.4 Industry opt-out tools
For interest-based advertising cookies set by participating companies, you may also use industry opt-out pages offered by advertising coalitions in your region. These tools are operated by third parties and may not control every cookie used on the Site.
8. Do Not Track
Some browsers include a “Do Not Track” setting. Because there is no consistent industry standard for responding to these signals across all technologies, our response may vary by tool and legal requirement. Cookie preference controls and applicable privacy rights remain the primary way to manage non-essential tracking on our Site.
9. Personal information and cookies
Cookies themselves are often identifiers, but when combined with account, order, or analytics information they can relate to an identifiable person. When that happens, our Privacy Policy explains how personal information is handled, retained, shared, and protected.
We do not use cookies to collect sensitive payment card details. Payment data is handled by payment providers through secure checkout flows.
10. Third-party cookies
Third parties may set cookies when you interact with embedded content, payment flows, analytics scripts, or marketing tags on the Site. Those parties are responsible for their own cookie technologies and privacy practices. We encourage you to review their policies for more detail.
Over21 selects service providers to help operate the store, but we do not control every independent cookie behavior of every third-party technology once it runs in your browser.
11. Children’s use
The Site is intended for adult shoppers. We do not knowingly use cookies to collect personal information from children. If you believe a child has interacted with the Site in a way that collected personal information, contact contact@over21shoes.com.
12. Updates to this Cookie Policy
We may update this Cookie Policy when our practices, providers, or legal requirements change. The “Last updated” date at the top of this page shows the latest revision. Where required, we will provide additional notice or request renewed consent for material changes to non-essential cookies.
13. Contact
For questions about cookies, consent choices, or related privacy requests, contact:
Over21
Email: contact@over21shoes.com